ICT offer consultation in system design & set up, tailor - made call center application & database development, including people & workforce management service. Our Contact Center Service includes:
- Consulting Services
- Project Management
- Vendor Management
- Operation Management
is designed to allow people to retrieve and use the knowledge of an organization, including troubleshooting, articles, white papers, user manuals and others. Our Knowledge Base Service includes:
- Assessment & Analysis
- Development Plan & Roadmap
- Knowledge Base Gathering
- Structure Design
- Content Development
- Knowledge Base Management
ICT provides clients with web site design and development representing clients' products or services, company profile, brand positioning and characteristics, etc. To ensue our clients that their web sites will be one of their effective sales tools, we will blend internet marketing strategies into our ideas when creating and developing their web sites. Our Web Development Service includes:
- Web Design
- Web Development
- Web Promotion
- Web Hosting
- Web Application Development
- Web Services